Privacy Policy

H2O Smart Home Inc ("we," "us," or "our") respects your privacy. This Privacy Policy describes how we collect, use, and disclose personal information when you visit our website, contact us, request a quote, or arrange products or services with us.

1. Information We Collect Information you provide: When you submit an inquiry, request a quote, or arrange a consultation or service, we may collect your name, email address, phone number, service address, product preferences, project details, and information you choose to include in messages, photographs, or documents. Please avoid sending sensitive personal information that is not needed for your request. Service and transaction information: If you purchase products or arrange services, we may collect information needed to manage the order, installation, delivery, warranty request, or customer support. [If online payments are accepted, identify the payment provider and accurately describe which payment information the business receives or stores. Otherwise remove this sentence.] Website information: Our website is hosted on Wix. Wix and other enabled website services may process technical information such as IP address, browser and device information, and activity on the website. The information collected depends on the tools enabled on our website. [List any enabled analytics, advertising pixels, embedded services, or additional tracking tools and describe their data collection.]

2. How We Use Information We use personal information as needed to respond to inquiries, prepare quotes, recommend products relevant to your request, schedule consultations and installations, fulfill orders, provide customer support, maintain business records, protect against misuse, and meet applicable legal obligations. [If marketing emails or texts are sent, describe the actual consent and subscription process here. Explain how to unsubscribe or withdraw consent. If no marketing messages are sent, remove this paragraph.]

3. How We Share Information We may disclose information to service providers who help operate the website or fulfill your requested products and services, such as website hosting providers, installation professionals, delivery providers, and manufacturers handling warranty support. The information disclosed should be limited to what is needed for the relevant purpose. We may also disclose information when required by law, to respond to valid legal requests, or to protect rights, safety, and security. [Confirm whether any information is sold or shared for targeted advertising, including through advertising pixels. State the actual practice here and provide any legally required opt-out mechanism. Do not add a "we never sell or share data" statement without checking the website's tools and business practices.]

4. Cookies and Similar Technologies The website uses cookies and similar technologies for functions such as security and site operation. Additional cookies may be used by enabled analytics, advertising, or embedded services. [Identify the actual nonessential tools and their purposes, or confirm that none are enabled.] You can manage cookies through your browser settings. Blocking some cookies may affect website functionality. [If a cookie consent banner is enabled, explain how visitors can access it and change their choices. Confirm that the controls match the tools installed on the website.]

5. Retention and Security We retain personal information for the purposes described in this policy, including providing services, maintaining required records, resolving disputes, and meeting legal obligations. [Specify the actual retention periods or the criteria used to determine them.] We use reasonable safeguards appropriate to the information we handle. No method of internet transmission or electronic storage can guarantee complete security.

6. Your Choices and Requests You may contact us to ask about your personal information or request access, correction, or deletion. Depending on applicable law, you may have additional privacy rights. We may need to verify your identity before responding, and some information may need to be retained for legal obligations or ongoing services. Use the contact details below for privacy requests. [Add any additional request or appeal procedures required by laws that apply to the business.]

7. Children's Privacy Our website and services are intended for adults arranging home products and services. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, contact us so we can investigate and take appropriate action.

8. Third-Party Links and Hosting Our website may link to third-party websites. Their privacy practices are governed by their own policies. Wix and any other enabled providers may process information in locations outside your state or country. For information about Wix's handling of personal information, visit https://www.wix.com/about/privacy.

9. Updates to This Policy We may update this policy as our website or business practices change. The revised policy will be posted on this page with an updated date. Where required, we will provide additional notice of material changes.

10. Contact Us H2O Smart Home Inc Email: H2OSMARTHOMES@GMAIL.COM
Mailing address: 1017 MANSELL RD , ROSWELL, GA30076.
Phone: 470-406-7272